Telephone Answering Wakefield - Raines Business Centre Telephone Answering
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Services : Telephone Answering

Personalised Live Call Telephone Answering

Virtual Raines Office is personalised answering, where the phone is answered in your own business name.

There is nothing worse than being routed round a telephone system offering multi choices which never seem to answer your question or query. It often takes considerable time before you actually speak to somebody.

Our receptionists are trained to handle your calls and answer where possible questions from the caller. You decide the amount of information that receptionists need to know about your business including when and how you obtain your messages.

It is confidential and we try to tailor the way we operate to solve your needs. It is more personal and accessible than telephone answering machines.

  • All calls answered by actual people (except after Office Hours)
  • Personal and confidential response to your clients
  • Sophisticated computerised telephone message-taking
  • Calls are logged and no messages can "get lost" or "forgotten"
  • Details of all messages can be printed if required including how and when messages have been given
  • Messages can be passed on immediately as they are taken,
  • E-mailed as soon as messages taken
  • 0800/0845/0870 number can be arranged quickly and at competitive rates and are available all answered in your own business title

    Businesses involved in a marketing campaign can have the advantage of predetermined questions asked. It can be used to take basic information using either our standard message format or on another form.
  • Telephone Answering 1
    Telephone Answering 2
    Telephone Answering 3 Order Taking
    This allows more detailed information which would include full address, payment details and goods details etc. It can also be used where a marketing campaign requires more detailed information.

    Free Phone Numbers
    Use a Free Phone number to enhance your marketing campaign including use for taking orders. It gives a professional approach and maximises the effectiveness of any campaign.

  • Virtual Raines Office can send or receive all your faxes.
  • Received faxes can be mailed, telephoned or e-mailed.
  • Details of all faxes received and sent are available in printed form together with date/time and staff members handling fax.
  • Receptionists are only too willing to help find that lost fax number.

    Other benefits
    As a subscriber you have access to:-
  • Virtual PA/Secretarial services
  • Meeting rooms - 10% discount
  • Meetings arranged at discounted rates both in the UK and around the world
  • Hot Desking - 10% discount
  • Arrange Virtual Offices in other parts of the UK and the world
  • Computer courses with Raines Training - 10% discount
  • Employing people or requiring temporary staff to work in an office capacity through
  • Raines Recruitment - 10% discount
  • Free upgrade on Car Hire with one of the leading car hire company, discounted Stationary Supplies and discounted rail travel with Midland Mainline

    All from as little as £ 60 per month

    Please click here to view Terms and Conditions

    You can complete a subscription form by selecting Terms, Contracts and Agreements on the top bar and clicking on Virtual Subscriber or contact us on 01924 885588

  • Raines operates in Wakefield, Leeds and surrounding West Yorkshire and Yorkshire region.
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